Privacy Policy

Effective date: October 9, 2025

Elm & Stone Properties, LLC (“Elm & Stone,” “we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, share, and protect your information when you visit our website or use our services—such as booking a furnished rental, requesting a rental income estimate, submitting an inquiry, or contacting our team.

By using this site, you agree to the practices described below.

1) Information We Collect

We may collect the following types of information:

• Contact Details — name, email address, phone number.
• Booking & Stay Details — dates of stay, number of guests, property or market selected, special requests.
• Payment Details — processed securely by third-party payment providers; we do not store full payment card numbers on our servers.
• Account Info (if applicable) — login credentials, saved preferences.
• Technical Data — IP address, device and browser type, pages visited, and time spent on the site (via cookies and analytics tools).

2) How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide customer support.
• Process and manage reservations or co-hosting/management services.
• Send confirmations and important updates about your booking or account.
• Improve website performance, user experience, and our service offerings.
• Send promotional messages only if you’ve opted in (you may opt out at any time).

We do not sell your personal information.

3) Sharing of Information

We share data with third parties only as needed:

• Service Providers — to process payments, verify identity, manage bookings, deliver messaging, host data, run analytics, or provide customer support.
• Legal & Safety — when required by law or to protect rights, property, or safety.
• Platform Partners — if you book through a third-party platform (e.g., Airbnb, Vrbo), their privacy policies also apply.

4) Cookies & Tracking

We use cookies and similar technologies to:

• Recognize returning visitors and keep you signed in.
• Remember preferences (e.g., location/market).
• Measure traffic and understand usage patterns through analytics tools.

You can manage cookie preferences in your browser settings. Disabling cookies may limit certain site features.

5) Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, use, or disclosure—including secure payment processing and restricted access to sensitive information. However, no method of transmission or storage is 100% secure.

6) Your Rights

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you.
• Ask for corrections to inaccurate data.
• Withdraw consent to marketing communications.
• Request deletion of your data where legally permitted.

To exercise these rights, contact us using the details below. If you are a resident of certain U.S. states (e.g., CA/VA/CO/CT) or the EEA/UK, you may have additional rights under applicable privacy laws. We will honor those rights as required.

7) Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

8) Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we learn we have collected data from a child without appropriate consent, we will delete it.

9) Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the revised version with an updated “Effective date.” Continued use of the site means you accept the changes.

10) Contact Us

Questions or privacy requests? Reach us at:

Elm & Stone Properties, LLC

Email: info@elmandstoneproperties.com