MAXIMIZE BOOKINGS. MINIMIZE EFFORT. Leave the hosting to us.
Expert Short-Term & Mid-Term Rental Management Throughout Massachusetts.
At Elm & Stone, we offer both full-service management and flexible co-hosting tailored to your goals. Whether you want hands-off income or prefer to stay involved, we adapt to your level of involvement.
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
Serving All of Massachusetts • Airbnb • VRBO • Furnished Finder •
What We Do
From setting up your listing and optimizing nightly rates to handling guest communication, turnover, and support—our full-service management covers it all. Prefer to manage certain tasks yourself? Our co-hosting model lets you keep control over specific responsibilities while still benefiting from expert strategy, systems, and marketing.
What Sets Us Apart
Hands-on Revenue Management—Not Just Software
Most managers rely solely on automated pricing. We combine the best dynamic pricing tools with real human oversight—adjusting daily based on performance, events, trends, and seasonal demand to drive maximum revenue.
Owners choose Elm & Stone for a deeply personalized experience—for you and every guest. From custom marketing and high-converting listings to seamless check-ins and 24/7 support, we focus on consistent 5-star stays that keep your calendar booked and your income steady.
This personalized approach consistently boosts occupancy and income by 20–50% or more, while ensuring your property stands out from the competition.
Our Performance Promise
We’re so confident in our system that if your property doesn’t outperform your prior revenue within six months of partnering with us, we’ll waive one month of management fees and re-optimize your listing at no cost.
Transparent results, proven systems, and expert strategy — that’s our promise.
Why Partner With Elm & Stone?
Local Expertise, Regional Reach
Hands-Off or Hands-On — You Choose
Hands-Off or Hands-On — You Choose
Based in Central & Eastern MA, we combine deep local knowledge with proven systems for pricing, occupancy, and guest satisfaction.
Hands-Off or Hands-On — You Choose
Hands-Off or Hands-On — You Choose
Hands-Off or Hands-On — You Choose
Want a truly passive experience or prefer to stay involved with cleaning or maintenance? Our flexible co-hosting model adapts to your preferences.
Professional Listings That Convert
Real Revenue Growth, Not Just Automation
Real Revenue Growth, Not Just Automation
High-quality photography, strategic descriptions, and ongoing optimization help your property stand out on Airbnb, VRBO, and Furnished Finder.
Real Revenue Growth, Not Just Automation
Real Revenue Growth, Not Just Automation
Real Revenue Growth, Not Just Automation
Our revenue managers manually review your property’s pricing every week, ensuring every booking earns top dollar.
Optimized Listings
Cleaning and Maintenance
Guest Communication
We continuously update your listing — titles, photos, and descriptions — to maximize clicks and bookings.
Guest Communication
Cleaning and Maintenance
Guest Communication
24/7 messaging, vetting, and support for guests — ensuring fast responses and 5-star experiences.
Cleaning and Maintenance
Cleaning and Maintenance
Cleaning and Maintenance
Use your cleaner or ours. We coordinate quality control, supply restocking, and issue resolution.
Owner Portal
Owner Portal
Cleaning and Maintenance
Track bookings, revenue, and performance through your custom dashboard — full transparency, always.
24/7 Support
Owner Portal
24/7 Support
Round-the-clock guest and owner support, so you never have to worry about emergencies
Frequently Asked Questions
Everything you need to know about partnering with Elm & Stone.
Our pricing is straightforward — typically 15%–20% of your property’s gross monthly revenue.
Your rate depends on the level of service you prefer:
- Co-Hosting (15%) – You keep control of local operations (cleaning, maintenance, vendor management), while we handle all the digital and guest-facing work: 24/7 messaging, listing optimization, revenue tracking, and weekly market adjustments.
- Full-Service Management (20%) – We manage everything from pricing and guest support to cleaning coordination, maintenance dispatch, and vendor scheduling — so your property runs smoothly without your involvement.
Have multiple units or a luxury property? We’re happy to offer custom pricing for portfolio clients.
Absolutely. You can block off personal dates anytime through your Owner Portal — whether for family visits, events, or personal getaways. We work around your schedule, not the other way around.
Elm & Stone manages a wide range of furnished properties across the U.S., including apartments, single-family homes, townhouses, and luxury rentals.
We specialize in both short-term stays (Airbnb/VRBO) and mid-term housing for travel professionals, relocations, and corporate stays.
We combine 24/7 responsiveness with a personal touch to keep guests happy and issues resolved quickly:
- Instant Messaging Support – Our team monitors all platforms day and night to answer guest questions in real time.
- Escalation Protocol – Any complex or urgent issue is routed to our on-call specialists immediately for fast resolution.
- Multi-Channel Coverage – We manage communication across Airbnb, VRBO, SMS, and email so nothing falls through the cracks.
- Follow-Up & Review Management – After each stay, we check in with guests, request reviews, and use feedback to maintain 5-star standards.
This approach keeps guests satisfied, boosts review scores, and drives repeat bookings.
Of course. As the property owner, you can reserve your space anytime for personal stays or family use — just block off the dates in your Owner Portal. Flexibility is part of what makes our model unique.
We can usually launch within a few days of your onboarding call. Once we collect your property details and photos, we optimize your listing, sync pricing, and start booking guests right away.
Yes. Elm & Stone operates nationwide, with dedicated market specialists in key cities and regional support teams to coordinate cleaning, maintenance, and guest logistics anywhere in the U.S.
You’ll receive access to your Owner Dashboard, which includes:
- Real-time booking data
- Revenue and payout reports
- Occupancy trends
- Monthly and quarterly performance insights
We keep you informed every step of the way.
Depending on your plan, we either work with your existing cleaner or provide vetted vendors through our network.
We handle scheduling, quality checks, and supply restocking — ensuring every guest arrives to a spotless, ready-to-enjoy property.
Yes — Elm & Stone specializes in mid-term rentals (30+ days) for professionals, corporate travelers, and relocating families. These stays often bring higher occupancy and lower turnover costs.
Contact Us
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.